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  • COVID-19

COVID-19

Following Government Guidelines we will at present remain open to service and repair bikes for transport and exercise during the lockdown period but closely monitoring the situation on a daily basis.


We want to reassure customers that we are  taking all necessary steps to follow the guidance given by the Government.


 

  • We will contact customers when their bike is ready for collection to minimize customer contact
  • Ask that payment be made by bank transfer  before so repairs can be taken right away or contactless where possible
  • Limit customers in store to one at a time so that social distancing can be maintained in a managed environment
  • We may put an appointment system in place to keep customer contact to a minimum
  • We will be increasing the amount of cleansing of the shop.  The retail areas, workshops and contact points such as doors, handles and surfaces will be cleaned regularly
  • We can accept orders over the phone for collection or delivery depending on the item

 

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